Help index · People & phones
Find me / ring my cell
Ring a person's cell when they are out of the office, or at the same time as the desk phone.
Admins set this on each person at Admin → Users (/admin/users). Users can set their own mobile number and Out of office on the User portal.
Fields
- Mobile number — the cell to ring (E.164, for example
+13125551212). - When a call rings their extension: - Desk only — existing desk phone, browser softphone, or outside number on the extension. Yealink SIP is unchanged. - Cell if no answer — ring the desk first, then the cell, then voicemail. - Ring desk and cell — both ring at once; first answer wins (same as a simultaneous queue).
- Out of office — skip the desk phone and ring the cell only, then voicemail.
When it runs
Any time the inbound menu, a queue, or extension dial rings that person's extension. Octone reuses the same hunt / bridge path as call queues.
If they are out of office and no mobile is saved, the caller goes to voicemail.
Desk phones keep ringing the same SIP registration as before when the mode is Desk only and out of office is off.