Help index · Getting started

First login & change temp password

Sign in with the email and temporary password you were given, then set your own password.

Octone will not let you into the portals until a temporary password is changed.

Sign in

  1. Open Sign in at /login, or your company page at /login/{slug} (the slug is on Company setup).
  2. Enter the Email you were given.
  3. Enter the temporary password. Admins copy this once when they add you; landlords copy it once when they create the company. It is not emailed automatically.
  4. Click Sign in.

If the password is still temporary, Octone sends you to /change-password before any other page.

Set a new password

On Set a new password:

  1. Current password — the temp password you just used.
  2. New password (min 8 characters).
  3. Confirm new password.
  4. Click Save password.

You then land on the portal for your role: landlord → /landlord, owner/admin → /admin, manager → /manager, agent/user → /app.

If you lost the temp password

Ask an Admin to open Users and click Reset password for your row. They get a new temp password shown once — they must copy it to you.

Company owners: the landlord can open Tenants, select the company, and click Reset owner password.

← Help index

First login & change temp password · Help · Octone